New Direct Access gateway version

Direct Access gateway 1.6.4 introduces new functionality as well as enhancements to existing functionality.

New features and enhancements

• Support for viewing and downloading log files from the Administration activity center

  This version introduces the ability to view Direct Access gateway log files in the Administration activity center and share them with Qlik Support if needed. Under normal circumstances, there is no reason to view the log files, but should you experience repeated failures or other issues, the log files will often help pinpoint the cause.

  See also: Viewing and downloading log files

• Support for installing Direct Access gateway silently

  Customers can now install Direct Access gateway silently, which is useful if you need to install Direct Access gateway on several machines throughout your organization.

  See also: Silently installing Direct Access gateway

• Improved session continuity

  When a reload session expired, a DirectAccess-1012 error would sometimes occur. Now, Direct Access gateway will try to keep the reload session alive by pinging Qlik Cloud more frequently.

Resolved issues

Direct Access gateway 1.6.4 resolves the following issues:

• Incorrect parameter name in the configuration.properties file

  When performing a new installation of Direct Access gateway, the EXTEND_FIRST_REQUEST_TIMEOUT parameter name in the C:\ProgramData\Qlik\Gateway\configuration.properties file would incorrectly be called FIRST_REQUEST_TIME_EXTENSION.

• Reload pod availability

  When multiple reloads shared the same reload ID, the number of reload pods in QCS would reach the maximum.

To benefit from the enhancements and resolved issues, customers are encouraged to upgrade at the earliest opportunity. For upgrade instructions, see Upgrading the Direct Access gateway installation.