Support

Our experts can help you.

Bitmetric can help you with maintaining Qlik Sense, QlikView, Power BI and TimeXtender environments.

Our supportdesk is always happy to offer assistance. We ensure that your questions are answered quickly and accurately!

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We know the products

Craftmanship is at the core of our values. We guarantee the best care for your environment. Not just technical and functional, but also in terms of cost. 

Teamwork

Regardless of the environment we have the right team to help you. Our professionals work together with you and take optimal care of your data & analytics environment.   

Evaluate & Learn

We continuously evaluate our services and the expertise delivered. We value the feedback progress with our customers and suppliers. 

Open & Fair

We answer all your questions as fast as possible. In the rare event that even we don’t have the immediate answer, you can count on us and our network to help you on your way.

Support

Our support options are a great asset for any organization, no matter how big or small. We have some ready made concepts but can, and will, tailor make any support option you require.

Incident Management

Is your BI department too busy to offer first line support? Do your analytics professionals require a back up option? We can deliver direct support on various levels. Whether you need first line assistance or third line support. We deliver qualified professionals to assist your proces. We can even deliver your entire support process.

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Punch Cards

Do you want to be ensured of the quality assistance from one of our consultants but don’t have a defined project yet? Purchase one of our punch cards and be assured of timely assistance.

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Technical Updates

Do you want to be assured of an up-to-date Qlik environment. With our technical update service you’ll receive periodic updates as well as security updates. From regular update to critical patches.

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Platforms

What our clients say

Medux

“In the future, data will be the backbone of the healthcare system. That’s why it’s important to have a robust and flexible data foundation. Their iterative approach, their vision on the future of data and their extensive experience with solutions like TimeXtender and Qlik make Bitmetric the best partner for us, now and for the future.”
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Medux

How can we help?

Feel free to contact us if you have any comments or questions.