9 February 2026

Introducing on-demand log file decryption

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When rare issues require deeper insight, Qlik Support might ask you to set the task logging to Trace or Verbose. Parts of the log file containing sensitive information will then be automatically encrypted. You can share these log files confidently with Qlik Support, knowing your data remains protected. Need Support to analyze encrypted sections? Just provide the secure decryption key on request. Enhanced privacy meets faster resolution — troubleshooting has never been safer.

Sharing encrypted log files with Qlik Support

How can we help?

Whether something’s still unclear or you’re ready to take the next step, Barry and Eric are happy to talk it through. Email us, call us, or book a meeting at a time that works for you.