Qlik + ServiceNow: Smarter workflows start here

Big news from Qlik Connect 2026…

Qlik and ServiceNow have teamed up to bring something powerful into your workflows: trusted data, richer insights, and smarter actions.

Because AI is only as smart as the context behind it.

So what is actually happening?

ServiceNow already has a strong foundation with its Workflow Data Fabric. But when you combine that with data from across your business like ERP, CRM, billing, supply chain, and more… things get really interesting.

That is exactly where Qlik comes in.

By connecting all those signals and layering in analytics and AI, workflows and AI agents can:

• Understand what is really going on
• Spot patterns and relationships across systems
• Recommend what should happen next

In short: better decisions, faster action, more confidence.

What is new?

Two big upgrades you should know about:

1. Stronger data visibility inside ServiceNow
Qlik metadata collectors are now part of the ServiceNow Data Catalog. This means better insight into data lineage, movement, and structure across your environment.

2. Insights that actually drive action
Qlik’s Analytics Engine and AI push insights directly into ServiceNow workflows and agents. No more static dashboards. Think real time intelligence where work actually happens.

Why this matters

Workflows are no longer just about routing tasks.

They are expected to think, adapt, and act.

This partnership helps make that possible by connecting:

• Governed enterprise data
• Clear, explainable insights
• Real workflows where decisions turn into action

The result? People and AI agents that act on trusted, decision ready data.

The bigger picture

This is part of a bigger shift.

Companies do not just want AI. They want AI that works inside the tools they already use, powered by a full view of their business.

Qlik and ServiceNow are making that a reality.

And for organizations looking to turn insight into action. This is pretty exciting!

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