Qlik Support

Gwenny en Miranda

We handle the hassle, you handle the data

Keeping your Qlik environment in top shape takes time and attention. Things break, updates pile up, and before you realise it, you are troubleshooting instead of analysing.

Bitmetric Support takes that weight off your shoulders. Our experts keep your Qlik setup running smoothly, fix issues fast, and help you focus on what really matters, turning data into insights.

I want to know more!
Support PackagesStarterBoosterPremium
Remote supportYesYesYes
On-site supportNoNoNo
Included ServicesAccess to the Bitmetric support desk.
Up to 8 support hours per month for incidents, service requests and minor adjustments.
Access to the Bitmetric support desk.
Up to 16 support hours per month for incidents, service requests and minor adjustments.
Tailored support and scope based on your needs.
Support desk availabilityDuring business hours.During business hours.
Flexible scheduling available.
SLAResponse within 2 hours during business hours.Response within 1 hour during business hours.Priority response as agreed.
Price€950 per month€2250 per monthEnquire
Enquire nowEnquire nowEnquire now

Our certified consultants bring deep product knowledge and real-world experience to every request.

We understand how critical your analytics environment is. You’ll get quick, consistent responses from a dedicated team that cares about your success.

Whether you need structured monthly support or ad-hoc help, our packages are built around your business goals, not rigid contracts.

Bitmetric isn’t just a service provider; we’re your data partner. We help you optimise performance, implement best practices, and get more out of Qlik every day.

Want to keep your Qlik environment fully up to date?
With our technical update service, you receive regular updates and important security patches. From routine improvements to critical fixes, we make sure your Qlik environment stays secure and performing at its best.

* Included in Premium
* Available as an add-on for Starter and Booster

Qlik Back-Up

Your Qlik applications are valuable assets, built with time and effort to drive insights and decision-making. But what if an app is accidentally lost? Since Qlik doesn’t offer a built-in backup solution, once it’s gone, it’s gone. While the risk may be small, the impact can be significant. That’s why we offer a simple and cost-effective backup service to safeguard your work.

* Included in Premium
* Available as an add-on for Starter and Booster

We continuously monitor your Qlik environment to detect and resolve potential issues before they affect performance or availability. This service ensures your system runs smoothly and efficiently.
* Included in Premium
* Available as an add-on for Starter and Booster

What our clients say

Medux

In the future, data will be the backbone of the healthcare system. That’s why it’s important to have a robust and flexible data foundation. Their iterative approach, their vision on the future of data and their extensive experience with solutions like TimeXtender and Qlik make Bitmetric the best partner for us, now and for the future.

View client case
Medux - Qlik Analytics Modernization Program

How can we help?

Barry has over 20 years experience as a Data & Analytics architect, developer, trainer and author. He will gladly help you with any questions you may have.