Qlik Support that keeps your environment healthy
Your Qlik environment should be fast. Stable. Predictable. Reliable.
If it is not, we fix it.If it is, we keep it that way.
20+ years inside complex Qlik environments. Not just theory. Actual production systems.
Authors of widely used Qlik blogs and active contributors in the Qlik community.
We boost performance, reduce unnecessary costs, and strengthen internal data teams.
We work inside live Qlik environments daily. We identify risks before they become problems and step in fast when action is needed.
Best suited for smaller organisations or teams that want to get to know our way of working and need reliable help for common Qlik questions and incidents.
Ideal for organisations with an internal data or BI team that needs extra help, expertise, or a sparring partner.
Designed for organisations that want broader support and prefer to rely on us for most aspects of their Qlik environment.
Priority support for errors, reload issues, configuration questions and environment specific problems. We jump in fast and fix what matters.
Starter ✓
Booster ✓
Premium ✓
Quarterly deep dive into system health, performance risks and optimisation. Clear findings. Practical recommendations.
Starter ×
*Available as an add-on
Architecture guidance, deployment advice and strategic planning to help your Qlik environment scale with your business.
Training sessions and process improvements to strengthen your internal team and build long term confidence.
Full flexibility across product versions so your support never depends on upgrade timing.
Daily automatic backups of your Qlik apps and environment structure, stored securely in an encrypted system. If something is deleted by mistake, we restore the asset and reload the data so you are back up and running fast.
User access issues
Adding users or fixing access permissions
Missing dashboards
Reports or dashboards are unavailable
Data issues
Data not loading or showing incorrect results
Broken applications
Apps suddenly stop working
Team support
Help for internal teams or developers
The standard commitment is 6 months to ensure you experience measurable benefits. A 3-month starter option is available for new customers or to align with contract renewals.
Our Support focuses on optimizing and maintaining your Qlik environment. It does not include custom feature development, support for third-party systems outside Qlik products, or full implementation projects.
These are eight-hour dedicated sessions each quarter where you choose a high-impact topic/s, such as system health checks, performance optimization, architecture planning, or targeted training. We deliver actionable recommendations tailored to your environment, helping you prevent issues before they occur.
Yes. We support, advise and strengthen existing teams. We never replace them unless you want us to.
Bitmetric is a very reliable and knowledgeable partner. They look beyond just the Qlik products and can also see the integration within, and the context of, the wider environment. I can highly recommend them.
Barry has over 20 years experience as a Data & Analytics architect, developer, trainer and author. He will gladly help you with any questions you may have.